Cancellation policy
Consumers are entitled to a statutory right of withdrawal in accordance with the following instruction. A consumer is any natural person who concludes a legal legal transaction for a purpose that can be attributed neither to his or her commercial neither their commercial nor their self-employed occupational activity. (§ 13 BGB).
Right of withdrawal
You have the right to withdraw from this contract within fourteen days without giving to revoke this contract. The revocation period is fourteen days from the day on which you or a third party named by you, who is not the third party, who is not the carrier, has taken possession of the goods.In order to exercise your right of revocation, you must send us
VITAdisplays International Holding GmbH
Managing Director: Ben Hoffmeister
Diensthoper Str. 12-14
27313 Dörverden
Germany
Phone: +49 (0) 4234 93424-14
Fax: +49 (0) 4234 93424-16
E-mail: info@vitadisplays.com
by means of a clear declaration (e.g. a letter sent by post, fax or e-mail), fax or e-mail) about your decision to revoke this contract. to revoke this contract. You can use the attached model cancellation form, which is not mandatory.
For the revocation period, it is sufficient that you send the notification of the the exercise of the right of revocation before the expiry of the revocation period.
Consequences of the revocation
If If you cancel this contract, we will return to you all payments that we have received from you, including the delivery costs (with the exception of the additional (with the exception of any additional costs arising from the fact that you have chosen a different delivery other than the cheapest standard delivery offered by us). standard delivery offered by us), without undue delay and at the latest within fourteen days from the day on which we received the notification of your of your revocation of this contract has been received by us. For this we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no event otherwise expressly agreed with you; in no case will you be charged any be charged for this repayment. We can refuse the repayment until we have received the goods back or until you have provided proof that you have or until you have provided proof that you have returned the goods, whichever is the earlier. whichever is the earlier.You the goods without undue delay and in any case no later than within days from the day on which you notify us of the revocation of this contract. VITAdisplays International Holding GmbH, Diensthoper Str. 12-14, 27313 Dörverden, Germany, Diensthoper Str. 12-14, 27313 Dörverden, Germany. handed over. The deadline is met if you return the goods before the end of the period of fourteen days. period of four-ten days. You shall bear the direct costs of returning the goods. of the return of the goods.
You only have to pay for any loss in value of the goods if this loss in value is this loss in value is due to the handling of the goods which is not the condition, properties and functioning of the goods is not necessary. with the goods that is not necessary to test the quality, properties and functioning of the goods.
Exclusion of the right of withdrawal
We would like to point out that there is no right of withdrawal according to § 312g paragraph 2 sentence 1 BGB (German Civil Code), among others,- for contracts for the delivery of goods that are not prefabricated and for the the manufacture of which an individual selection or determination by the or which are clearly tailored to the personal needs of the consumer (§ 312g para. personal needs of the consumer (§ 312g paragraph 2 sentence 1 No. 1 BGB). In the case of such contracts, you cannot revoke the contract. revoke the contract.
§ 312g paragraph 2 sentence 1 BGB provides for further cases in which a statutory right of revocation does not exist, but these are not relevant for the However, these are not relevant for contracts concluded via this online shop.
You can access the Muster-Widerrufsformular here.